Shipping policy
At Sofa Decor UK, we’re committed to delivering your order as quickly and safely as possible. Below you’ll find all the details regarding our shipping process, delivery timeframes, and other frequently asked questions.
📦 Processing Times
All orders are processed within 1–2 business days. You will receive an email confirmation with tracking details once your order has been dispatched.
🚚 Shipping Methods & Timeframes
Standard UK Delivery
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Delivery Time: 3–6 business days
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Courier Services: Royal Mail, Evri, or similar tracked services
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Cost: Calculated at checkout (Free delivery on orders over £75)
Express UK Delivery
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Delivery Time: 1–3 business days
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Cost: Available at checkout (based on location and order size)
🌍 International Shipping
We currently only ship within the United Kingdom. For international requests, please contact our support team.
🐾 Delivery & Safe Drop
If you're not home at the time of delivery, your parcel may be left in a safe place or taken to your nearest collection point, depending on the courier’s policy.
📬 Order Tracking
Once dispatched, you’ll receive a tracking number via email. You can track your parcel using the link provided. If you haven’t received your tracking info, please check your spam/junk folder or contact us.
❗ Delays & Issues
While we aim to meet the estimated delivery times, delays may occur due to high demand, weather conditions, or courier disruptions. We appreciate your patience and will assist you promptly in case of any issues.
📩 Need Help?
If you have any questions about your delivery or need assistance with your order, feel free to contact our friendly support team at: